Out of the

World suicide
prevention day

It's never
too early to
seek support.

  • Everyone’s mental health journey is different, so only you know when is the right time to seek support.
  • Suicidal thoughts don’t always come after a gradual build up, so don’t wait to seek support.
  • If it feels like it’s getting too much, you don’t know what to do next, or there’s even a small part of you that knows reaching out for help feels right, then you shouldn’t hesitate to get in touch.
  • Lifeline is here for you, 24 hours a day, 7 days a week, via phone, text, or chat.
  • We also have a range of resources for you to explore in your own time, or can help you find another service that suits your needs.
“Oh, it's good to catch up and just get a few things off your chest and you know, you can vent a bit... That's the main thing. Get it off your chest and that way you now you're not alone and you're not fighting a big battle on your own, which most times is in your own head.”


What are some signs to look out for?

Having a difficult time feels different for all of us, but there are some common signs to look out for that may indicate it’s a good idea to reach out for help:

  • Withdrawing from others and social activities
  • Finding it hard to cope with everyday things and tasks
  • Using alcohol or drugs to cope with feelings
  • Lacking energy or feeling tired all the time
  • Feeling lonely, or that no-one seems to understand you
  • Having suicidal thoughts
How will talking help?

Sometimes life’s problem can seem overwhelming and unbearable, and getting through them feels impossible. It can be hard to see a way out, let alone a brighter future.

But you don’t have to go through this alone.

Lifeline is here to listen, to connect, to be here for you. Many people we speak to share that opening up helps them:

  • feel less alone
  • see things from a new perspective
  • relieve stress and overwhelming feelings
  • break down problems into smaller parts that are easier to understand and deal with
  • gain a new perspective on a situation or experience, which can help find solutions
  • feel a sense of hope

Asking for help isn’t easy, and takes a huge amount of courage. Whenever you’re ready, Lifeline is here for you.

What can I talk about?

When you connect with Lifeline, you can talk about anything you like. Anything at all.

We are here to listen, without judgement, and in complete confidence.

You might want to chat about:

  • suicidal thoughts
  • thoughts of self harm
  • how you’re feeling
  • what’s happening in your life
  • what you are worried/stressed/upset about
  • difficult emotions, memories, situations or people
  • something completely different - just to connect to someone and have a conversation
What happens when I connect with Lifeline?

We are Australia's largest crisis support service, here to ensure you'll never face your darkest moment alone. The service is confidential and you'll be connected to a trained Lifeline Crisis Supporter who will be there to listen, without judgment.

For the phone service
  • When you dial 13 11 14, your call will be answered by the first available Crisis Supporter sitting in one of our 40 Lifeline Centres around the nation. If you are placed in a queue, please hold – your call will be answered.
  • Once you’re on the call, you can talk about what’s on your mind – no matter how overwhelming.
For the text and chat service service
  • When you text 0477 13 11 14 or click on the chat icon, you will be asked to fill out a quick, anonymous pre-survey to get started with your support. You'll be asked for some personal details, such as your age and location, but these are optional and you can choose to remain anonymous.
  • You'll then be connected to a trained Lifeline Crisis Supporter, who will respond to you. You can discuss anything that's on your mind - no matter how overwhelming, they are there to listen.

What happens when you call Lifeline?